Good Stuff to Know

Answers to the most commonly asked questions. If you have a question that hasn't been answered here, send us an email to ask! All questions are welcome and we will give you an in-depth answer. Sometimes so in-depth that you may want to come prepared with a cuppa and your reading-glasses lol! Maybe even visit the restroom and grab a snack before asking. ;)

Shipping

PLEASE DO NOT COMBINE RETAIL AND PRE-ORDER ITEMS ON THE SAME ORDER.
Place orders for pre-order items only, first, and then place separate orders for in-stock retail items only.
Want them to be combined to save on shipping? Enter the code "AddOn" at checkout to remove the shipping charges on the second order. When it comes time to pack and ship both orders, if the shipping paid on the first order doesn't cover the cost of both combined, you may be contacted for to cover the additional shipping cost.

If you want to shoot us an email: hello@atelierfiberarts.com