Politique d'expédition
Packages ship out of New Brunswick, Canada, to any where in the world that Canada Post will ship to.
If the shipping rate is more favourable, orders shipped within Canada may be shipped via UPS.
TAT (Turn Around Time): Order processing time is generally 2 business days, but could take a day or two longer during sales as the volume of order increases.
SHIPPING RATES:
OUTSIDE OF NORTH AMERICA: Actual cost as calculated by Canada Post
CANADA: $18.50CDN flat rate across Canada
UNITED STATES: To all States, including Alaska, Hawaii, PR: $10.50USD flat rate on orders under 9oz (250g), 9oz+ is 15.50USD flat rate.
LETTERMAIL:
It is not offered due to the lack of tracking and insurance to protect both of us.
It is also too time consuming to determine whether the product can be made flat enough to fit in a Lettermail slot that is no thicker than 2cm(1"). Then unbag the products and repackage them, and then tape them onto a piece of paper, so they are as flat as possible, and don't shift in the envelope while in transit. They then have to be padded for protection, and sothat they don't tear through the envelope. The product plus the thickness of a bubble mailer makes it too thick for Lettermail. Then I have to go out and purchase an envelope of the size required to ensure all products are taped flat, then acquire sufficient postage. Since I predominantly ship parcels and print shipping labels, I don't have all sizes of Lettermail envelopes and denominations of stamps on hand, so a trip to the post office is necessary.
ADD-ONS and COMBINING ORDERS:
Flat rate shipping for eligible countries does not include multiple combined orders. If you want to combine 2 or more orders, you will be charged actual shipping rates by the courier. Adding a second (or more) order to your first order on average adds $5 to the flat rate already paid on your first order. Combing orders still saves you on shipping.
To add an order to your first order, place your orders, pay their shipping fees at checkout, then leave a note at checkout to let me know which orders you would like to have shipped together. When your combined orders are packed, weighed, and shipping label is purchased, the difference between what the actual shipping cost and what you paid on your first order will be refunded to you. For example, order #1 was $15.50USD. Order #2 was also $15.50USD. You have paid a total of $31.00USD in shipping. The actual shipping fee of the two orders combined was only $20.50USD. You will therefore receive a refund of $10.50USD once your orders have shipped.
